Privacy Policy

Brighterlane International (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard personal information when you use our website, client portal, or travel and immigration services.

By using our services, you consent to the practices described in this policy. Please also review our Terms of Use.

We collect and process the following categories of information:

Information you provide directly

• Account details: name, email address, phone number, login credentials, date of birth, and profile information when you create or update an account.
• Application data: passport information, travel history, employment and education records, financial documents, and other materials required for visa or travel processing.
• Booking and service information: destination preferences, travel dates, service type, and correspondence with your assigned consultant.
• Payment information: billing address and payment card details processed through secure third-party payment providers.
• Communications: messages, support requests, feedback, and documents you submit via our website, email, or client portal.
• Newsletter subscriptions: email address when you opt in to receive updates from us.

Information collected automatically

• Device and browser data: IP address, browser type, operating system, and referring URLs.
• Usage data: pages visited, time spent on pages, and interactions with our website and portal.
• Cookies and similar technologies used to improve site functionality and user experience.

We use the information we collect to:

• Process visa, immigration, and travel service applications on your behalf.
• Communicate with you about your application status and service updates.
• Provide customer support and respond to inquiries.
• Process payments and maintain financial records.
• Send newsletters and marketing communications where you have opted in.
• Improve our website, services, and client experience.
• Comply with legal obligations and prevent fraud or misuse of our services.

• Embassies, consulates, and immigration authorities as part of your application.
• Partner universities, airlines, hotels, and travel suppliers where relevant.
• Payment processors and secure cloud storage providers.
• Legal or regulatory authorities when required by law.

All third-party partners are required to handle your data in accordance with applicable privacy laws and only for the purposes we specify.

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Application documents may be retained for a defined period after case closure as required by immigration regulations and internal record-keeping policies.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes encrypted data transmission, access controls, and secure document storage on our client portal.

While we take security seriously, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data, subject to legal retention requirements.
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with a relevant data protection authority.

To exercise any of these rights, contact us at info@brighterlane.com.

Our website uses cookies to enhance functionality and analyse usage patterns. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes are posted constitutes acceptance of the revised policy.

For privacy-related inquiries, contact Brighterlane International:

• Email: info@brighterlane.com
• Address: 15 Adetokunbo Ademola Crescent, Wuse II, Abuja, Nigeria
• Phone: +234 800 000 0000